Privacy Policy

Privacy Policy
Last updated: May 14, 2026

This Privacy Policy describes the policies and procedures of Limitless AVL regarding the collection, use, and disclosure of Your information when You use Our Service, communicate with Us, request a quote, participate in a project, schedule an installation or service call, receive text messages from Us, or otherwise interact with Limitless AVL.

This Privacy Policy also tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide, improve, communicate about, and administer Our products, services, quotes, projects, installations, service calls, billing, customer support, and related business operations. By using Our Service, communicating with Us, or providing information to Us, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access Our Service or parts of Our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

Company, referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement, refers to Limitless AVL.

Cookies are small files that are placed on Your computer, mobile device, or other device by a website, containing details of Your browsing history on that website among its many uses.

Country refers to Oklahoma, United States.

Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.

Mobile Opt-In Data means information related to Your consent to receive text messages from Us, including Your phone number, opt-in status, consent records, message preferences, and related text messaging consent information.

Personal Data means any information that relates to an identified or identifiable individual.

Project Information means information, materials, communications, photos, videos, documents, measurements, room layouts, site conditions, equipment details, system details, billing information, quote information, proposal information, and other information exchanged with Us in connection with a quote, project, installation, service call, support request, billing matter, or other business communication.

Service refers to the Website and any related services, communications, quotes, projects, installations, support, billing, or other business interactions with Limitless AVL.

Service Provider means any natural or legal person who processes data on behalf of the Company. This refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, assist in analyzing how the Service is used, assist with communication, or support Our business operations.

Usage Data means data collected automatically, either generated by the use of the Service or from the Service infrastructure itself, such as the duration of a page visit.

Website refers to Limitless AVL, accessible from https://limitlessavl.com/

You means the individual accessing or using the Service, or the company, organization, church, business, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, communicating with Us, requesting a quote, participating in a project, scheduling an installation or service call, requesting support, or handling billing or account matters, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.

Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Business, church, organization, or company name

Mailing address or project address

Billing information

Payment-related information

Project information

Photos, videos, documents, measurements, room layouts, equipment information, site conditions, and system details

Messages, text messages, emails, call information, and other communications You send to Us

Usage Data

Project Information

As part of the quote, proposal, project, installation, service, support, warranty, repair, billing, or communication process, You may provide Us with Project Information.

Project Information may include, but is not limited to:

Photos or videos of rooms, buildings, equipment, racks, stages, ceilings, walls, wiring, electrical areas, control rooms, booths, displays, speakers, cameras, lighting, or other project-related areas

Site measurements, room dimensions, drawings, layouts, plans, sketches, or other jobsite information

Audio, video, lighting, network, control, conferencing, display, streaming, broadcast, or other system details

Equipment lists, serial numbers, model numbers, installation details, troubleshooting information, and system documentation

Quote requests, estimates, proposals, approvals, change requests, purchase information, service requests, and project notes

Billing, invoice, payment status, deposit, balance, financing, and account-related information

General communications, project updates, scheduling details, service updates, support details, and customer service communications

We use Project Information to evaluate, quote, design, schedule, install, service, support, document, bill, and communicate about Your project or requested services.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address, browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies used may include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service. Unless You have adjusted Your browser setting so that it will refuse Cookies, Our Service may use Cookies.

Web Beacons. Certain sections of Our Service and Our emails may contain small electronic files known as web beacons, also referred to as clear gifs, pixel tags, and single-pixel gifs, that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics, such as recording the popularity of a certain section and verifying system and server integrity.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website.

For more information about the cookies We use and Your choices regarding cookies, please visit Our Cookies Policy or the Cookies section of this Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain Our Service, including to monitor the usage of Our Service.

To manage Your Account, including managing Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract, including the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased, approved, requested, or discussed with Us, or any other contract with Us through the Service.

To contact You by email, telephone calls, text messages, SMS, MMS, or other equivalent forms of electronic communication regarding quotes, estimates, proposals, approvals, projects, installations, service calls, appointment reminders, scheduling, updates, support, troubleshooting, warranty matters, billing, invoices, payment status, account matters, security updates, and other communications related to Our products, services, or business relationship with You.

To provide You with project information, quote information, installation updates, service updates, customer support, billing information, account information, reminders, and general communications related to services You have requested, purchased, discussed, or agreed to receive.

To process and manage quotes, estimates, proposals, approvals, deposits, invoices, billing, payments, account questions, finance-related coordination, balances, service charges, and other administrative or financial matters related to Your project or relationship with Us.

To evaluate, design, quote, install, troubleshoot, service, support, repair, document, and maintain audio, video, lighting, control, display, networking, conferencing, streaming, broadcast, or other systems and services.

To use Project Information, including photos, videos, documents, measurements, equipment information, site details, and system details, for legitimate business purposes related to Your quote, project, installation, service request, support matter, billing matter, or other authorized communication with Limitless AVL.

To provide You with news, special offers, and general information about goods, services, and events which We offer that are similar to those You have already purchased, requested, discussed, or enquired about, unless You have opted not to receive such information.

To manage Your requests, including to attend to and manage Your questions, inquiries, service requests, project requests, billing requests, support requests, and other communications to Us.

For other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns, improving Our Service, improving Our products and services, improving customer experience, maintaining internal records, and supporting Our normal business operations.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations, resolve disputes, enforce Our legal agreements and policies, provide services, manage projects, maintain business records, support billing and accounting, and operate Our business.

We may retain Project Information, including photos, videos, documents, messages, site details, quote information, installation information, service records, billing records, and related communications, for as long as reasonably necessary to support the project, provide service, maintain business records, comply with legal obligations, resolve disputes, or support future service, warranty, or maintenance needs.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of Our Service, or when We are legally obligated to retain this data for longer periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in processing are located.

This means that this information may be transferred to, and maintained on, computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take reasonable steps to ensure that Your data is treated securely and in accordance with this Privacy Policy. No transfer of Your Personal Data will take place to an organization or country unless there are adequate controls in place, including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You, subject to legal, contractual, billing, accounting, security, and legitimate business recordkeeping requirements.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if You have one, and visiting the account settings section that allows You to manage Your personal information.

You may also contact Us to request access to, correction of, or deletion of personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when We have a legal obligation, contractual obligation, accounting requirement, billing requirement, dispute resolution need, security need, or lawful basis to do so.

Disclosure of Your Personal Data

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation

Protect and defend the rights or property of the Company

Prevent or investigate possible wrongdoing in connection with the Service

Protect the personal safety of Users of the Service or the public

Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us.

We strive to use commercially acceptable means to protect Your Personal Data, Project Information, and communications with Us. However, no method of transmission over the Internet, text messaging, email, phone networks, or electronic storage is 100% secure.

While We work to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13.

We do not knowingly collect personally identifiable information from anyone under the age of 13.

If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our systems.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us.

If You click on a third-party link, You will be directed to that third party’s site.

We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time.

We will notify You of any changes by posting the new Privacy Policy on this page.

We will update the “Last updated” date at the top of this Privacy Policy when changes are made.

You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

Sharing of Personal Information:
Limitless AVL LLC will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.

Opting Out of Text Messages:
You have the right to opt out of receiving text messages from Limitless AVL LLC at any time. To opt-out, you can reply “STOP” to any text message you receive from us.

Consent and Opt-In:
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us:

By visiting this page on Our website:
https://limitlessavl.com/contact

By phone:
918-526-3939